UX Designer

• Design end-to-end experiences from initial sketches and wireframes to high-fidelity, responsive prototypes across product modules
• Review implemented features before release to ensure fidelity and consistency
• Define success metrics for design initiatives and track post-launch impact using product analytics and user feedback
• Apply accessibility and usability best practices across deliverables
• Produce high-fidelity screens and detailed specifications in Figma in English and Brazilian Portuguese
• Help build and evolve BotCity’s Design System with the UX Lead and front-end team
• Analyze existing functionality and propose UX improvements to reduce friction and improve user efficiency
• Build interactive prototypes to test usability and communicate complex flows
• Support product discovery with the UX Lead and PM through qualitative interviews, user journey mapping, and validation with B2B clients
• Convert research findings into UX artifacts such as User Journey Maps and Personas
• Document and share insights with the team
• Partner with Product, Engineering, and Customer Success to align design solutions with technical constraints and business goals
• Report to the UX Lead

• Bachelor's degree in Communication, Design, or a related field
• 5+ years of experience as a UX/Product Designer working end-to-end on digital products
• Working knowledge of accessibility standards applied to real products
• Experience partnering with front-end engineers, reviewing implementation, and ensuring design fidelity
• Strong experience in user testing, including remote or A/B testing
• Strong UI and high-fidelity prototyping skills in Figma
• Ability to design responsive interfaces across web and mobile where applicable
• Experience building or contributing to Design Systems, including components, patterns, tokens, and libraries
• Experience conducting qualitative interviews and usability testing
• Experience mapping Critical User Journeys
• Ability to translate findings into clear insights, opportunities, and recommendations
• Experience with Design Thinking and Agile methodologies
• Proficiency with UX/usability tools including Figma, UserTesting, and Maze
• Experience with MS Office/Excel, Google Suite, and Notion
• Proactive and accountable ownership with good judgment
• Customer-obsessed and detail-oriented approach
• Prior experience in an early-stage, high-growth, fast-paced startup environment
• Clear communication and collaborative teamwork
• Portuguese — Fluent
• English — Advanced
• Ability to travel as needed to support events and meet the team
• Familiarity with technical products such as developer tooling, automation, Python, or AI is a plus
• Prior experience with B2B products is preferred

• Global remote work environment
• Opportunity to work with a fast-growing company backed by a $12M Series A
• Opportunity to work with 1,000+ customers in 70+ countries, including Bayer and LG
• Opportunity to contribute to a product recognized by G2 as one of the world’s top 25 emerging platforms
• Opportunity to work with teams across the US and LATAM
• Ability to travel as needed to support events and meet the team