Call Agent, B2C

• Contact customers by telephone
• Schedule appointments with individuals interested in receiving advice
• Coordinate appointments with customer advisors
• Effectively communicate acquired and in-depth financial knowledge during conversations
• Communicate transparently and professionally in accordance with internal policies and regulatory requirements
• Support business contacts
• Assist business partners in communicating financial knowledge to their customers in a clear and effective manner

• Experience in the financial sector or in customer-facing roles
• Experience in telephone sales / telemarketing
• Sales-oriented, outgoing, and motivated personality
• Strong communication skills with a friendly and engaging telephone manner
• Excellent verbal communication skills and an open-minded attitude
• Experience in telesales is an advantage
• Experience working in a performance-driven environment
• High level of personal responsibility, reliability, and goal orientation
• Strong communication skills and enthusiasm for telephone-based customer interaction
• Comfortable working in a strong team environment
• Determination, resilience, and teamwork skills

• Varied and responsible tasks in a professional working environment
• Development opportunities for career changers, even without prior experience
• Collaboration with a committed team