Senior Manager, Quality Engineering

• Lead a team responsible for quality standards, shared frameworks, and adoption guidelines
• Oversee design and implementation of testing procedures for APIs, abstractions, and integration patterns
• Address distributed computing challenges through end-to-end and integration testing
• Participate in design reviews and provide input on requirements, product designs, schedules, and potential issues
• Ensure team productivity, predictability, and delivery of high-quality results
• Review code and maintain accountability for the team’s development and testing activities
• Participate in proof of concepts and technical evaluations of new technologies
• Foster a collaborative environment and ensure the team meets business needs and delivers robust solutions
• Review business requirements and develop functional and technical design documentation

• 8+ years of relevant work experience and a Bachelor's degree, OR 11+ years of relevant work experience
• Experience in designing and implementing testing procedures for APIs and integration patterns
• Experience in leading teams to ensure productivity and high-quality delivery
• Experience in code review and accountability for development/testing activities
• Ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work
• Experience designing and implementing API, contract, integration, and service testing for distributed microservices, including service virtualization, mocking, test data management, and validation across multiple environments
• Experience designing and executing performance, load, chaos, and resilience testing
• Ability to use production signals, including incidents, logs, alerts, defects, and customer-impact patterns, to identify systemic quality gaps and improve test coverage
• Experience validating failure modes and correctness in event-driven and asynchronous architectures
• Experience in fostering team collaboration and meeting business needs
• Experience in delivering robust solutions in a fast-paced environment
• Experience in integrating emerging technologies into software quality engineering practices

• Equal employment opportunity and consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
• Consideration of qualified applicants with criminal histories consistent with EEOC guidelines and applicable local law