Product Manager

• Drive product delivery and maintain the product roadmap
• Translate customer and operational needs into clear, actionable requirements
• Work across buyer-facing mobile applications, seller fulfilment workflows, and internal administration tools
• Collaborate with leadership, engineering teams, customers, sellers, and regional partners
• Develop, maintain, and prioritise the product roadmap
• Balance customer needs, commercial objectives, and engineering capacity
• Identify dependencies, trade-offs, competing priorities, risks, and delays
• Track projects, milestones, blockers, and delivery commitments
• Gather, analyse, and consolidate feedback from buyers, sellers, regional representatives, and internal operations teams
• Create product briefs, user stories, workflow descriptions, and testable acceptance criteria
• Review requirements for completeness, clarity, and consistency
• Review mobile checkout and order-tracking experiences, seller fulfilment, and internal administration workflows
• Identify usability issues and recommend practical workflow improvements
• Conduct end-to-end testing, including test orders
• Reproduce defects, document issues, verify fixes, and confirm acceptance criteria are met
• Provide updates to leadership, customers, partners, and engineering teams
• Use AI-powered tools for research, analysis, documentation, and requirements reviews
• Critically assess AI-generated outputs for inaccuracies, gaps, and unsupported assumptions

• 4+ years of experience in product management, product ownership, or software delivery within a technology-focused business
• Ability to understand technical discussions and translate loosely defined business needs into clear, actionable requirements
• Strong organisational skills, attention to detail, and consistent follow-through
• Confidence working independently, challenging assumptions, and collaborating across multidisciplinary teams
• Excellent written and spoken English
• Strong analytical and critical-thinking skills
• Confidence communicating with technical and non-technical stakeholders and raising risks or ambiguities early
• Good UX judgement, particularly for mobile applications and task-oriented operational workflows
• Ability to assess user journeys, identify friction points, and recommend practical improvements
• Experience testing products hands-on and validating whether features meet their intended objectives
• Comfortable using project management, collaboration, and AI-powered productivity tools
• Ability to use AI tools for research, analysis, drafting, and requirements reviews while independently validating their accuracy
• Desirable: experience with B2B marketplaces, e-commerce, logistics, or order fulfilment
• Familiarity with mobile applications and multi-sided products serving different user groups
• Understanding of ordering, product substitutions, deliveries, invoicing, and customer support workflows
• Exposure to SaaS platforms, APIs, or third-party integrations

• Get paid in Australian Dollars
• Medical insurance from day one for you + spouse (or parents if unmarried)
• Generous OPD coverage from doctor visits to all your medical needs
• Home office setup allowance
• Internet allowance
• Gym & wellness allowance
• Regular team events & engagement activities
• Diji Assist mental health and counseling support
• Reimbursement for industry certifications
• Open-door culture
• Flexible work – home or office
• Rewards & recognition
• Christmas and financial year-end parties