VP of Product / Chief Product Officer

• Own Maisha Meds’ platform end to end across provider software, reimbursement workflows, data products, and the AI layer
• Define the platform vision and three-year product roadmap across provider software, reimbursement, and data
• Prioritize bold bets and quick wins, decide what to build versus buy, and hold the organization to OKRs
• Determine where AI should own tasks, assist providers or operators, or keep clinicians in the loop
• Build an evaluation-led AI product practice
• Develop forecasting and stockout prevention, claims and audit anomaly detection, dispensing decision support, low-bandwidth conversational interfaces, and internal operations automation
• Define product success metrics and own the metric tree from provider activation through patient outcomes and cost per DALY averted
• Build instrumentation and reconciliation to make metrics trustworthy to payors
• Run staged rollouts, holdouts, and quasi-experimental designs
• Own acquisition, activation, and retention across the provider network, including LTV and CAC
• Shape platform positioning, pricing, and deployment with government health systems, private partners, and payors
• Manage and mentor product managers and designers and lead scrum teams across geographies
• Build an ambitious, data-driven, customer-centric, outcomes-focused execution culture
• Represent the product with ministries of health, funders, leadership, and country teams
• Lead steering committees, communicate complex technical work to varied audiences, and unlock growth partnerships

• At least 8 years of product experience
• Meaningful experience working on AI-powered products
• Experience managing people
• Hands-on fluency with LLMs, including prompt design, retrieval architectures, evaluation pipelines, and agent tooling
• Understanding of cost, latency, and quality trade-offs in AI products
• Experience taking at least one product from concept to production to scale in a resource-constrained environment
• Ownership of product outcomes
• Strong quantitative and data fluency
• Experience building an experimentation practice
• Ability to prototype quickly, sketch flows, write copy, and make product visions concrete
• Ability to earn credibility with clinical and technical teams and translate between them
• Deep experience building products that users love, including customer needs, market opportunity, and reporting and regulatory requirements across multiple countries
• Experience in healthcare, clinical tools, or another high-stakes domain is a strong plus
• Prior experience with third-party technology and product partnerships helps
• Collaborative team player
• Optimism, flexibility, and adaptability
• Resilience and tenacity in ambiguous situations
• Growth mindset and enthusiasm for learning, feedback, and continuous improvement
• Passion, humility, patience, and a good sense of humor
• Willingness to roll up sleeves and move projects forward

• Compensation commensurate with experience
• Remote-first work arrangement
• Travel across markets for product research and team collaboration
• Opportunity to work with leading academic institutions, funders, ministries of health, and country teams
• Opportunity to work on high-impact healthcare technology and health outcomes
• Opportunity to work with a rare, real-time, geotagged dispensing dataset
• Startup culture empowering the team to make a huge difference