Site Reliability Engineer – SRE

• Ensure the resilience, scalability, and operational efficiency of the company’s services, with a focus on Node.js applications
• Continuously improve infrastructure and automate processes
• Implement observability practices and work directly with development teams to optimize the reliability of systems in production
• Take technical ownership of Clinicorp’s infrastructure platform on GCP, including GKE, Cloud SQL, networking, IAM, and multiple projects and environments
• Define and evolve SLOs and SLIs for critical services in collaboration with squads
• Lead incident management, structure the on-call process, manage critical incidents, facilitate post-mortems, and track corrective actions
• Design and evolve the observability stack using Prometheus, Grafana, Loki, Tempo, and OpenTelemetry
• Maintain infrastructure as code with Terraform and delivery workflows through GitHub Actions and Argo CD (GitOps)
• Ensure the operation of managed databases, including backups, high availability, upgrades, tuning, and capacity planning
• Support development teams with Node.js application performance, resource consumption analysis, autoscaling, and caching
• Lead FinOps practices, including cost allocation, rightsizing, usage commitment management, and cloud budget tracking
• Ensure infrastructure security and compliance, including access management, secrets, and LGPD compliance
• Plan and periodically test the disaster recovery strategy

• Degree in Computer Science, Software Engineering, a related field, or equivalent experience
• Strong experience as an SRE, DevOps Engineer, or Platform Engineer, serving as a technical reference in critical production environments
• Advanced experience with Kubernetes in production, preferably GKE, including cluster management, upgrades, autoscaling, and workload tuning
• Experience with Google Cloud Platform (GCP), including IAM, VPC, Load Balancing, Cloud SQL, and managed services
• Proficiency in infrastructure as code using Terraform
• Experience with CI/CD and GitOps, such as GitHub Actions and Argo CD
• Strong experience with observability using Prometheus, Grafana, Loki, OpenTelemetry, and distributed tracing
• Experience implementing SLOs and SLIs and managing critical incidents and post-mortems
• Experience operating and tuning PostgreSQL, including query analysis, replication, backup, and restore
• Knowledge of Node.js and Python application runtimes to investigate performance, memory, and concurrency issues in production
• Strong knowledge of networking: DNS, TLS, load balancing, and VPNs
• Strong knowledge of infrastructure security: access management, secrets management, and hardening
• Experience with FinOps practices and cloud cost management
• Ability to automate using programming and scripting in Go, Python, or Bash
• Linux knowledge at a production troubleshooting level
• Experience in technical leadership, including roadmap definition, decision documentation, and mentoring
• Technical English proficiency
• Proactive ownership in resolving critical issues
• Ability to work in multidisciplinary teams
• Strong analytical skills to identify and mitigate operational risks
• Clear communication skills for collaboration with technical and non-technical teams
• Continuous learning mindset and commitment to knowledge sharing
• Nice to have: Redis/CDN caching; queues and asynchronous events using Pub/Sub, RabbitMQ, or Kafka; NoSQL databases; LGPD applied to healthcare data; CKA, CKAD, CKS, or cloud certifications; chaos engineering and resilience testing; open-source contributions or participation in SRE and DevOps events

• Remote work
• Freedom to experiment, innovate, and create solutions
• Collaborative environment with professionals from Development, DevOps, Security, and FinOps
• Opportunities for professional development and talent growth
• Mentoring and knowledge-sharing programs