Account Development Manager, EMEA

• Establish relationships and engage with clients to find new opportunities to expand the Wrike product
• Get customers onboarded, help them be more productive with Wrike, and answer their questions
• Understand customers' goals, offer tailored advice on best practices, and deliver Wrike value
• Proactively reach out to customers and share expertise on efficient product use
• Actively prospect into existing accounts via outbound calls
• Manage assigned accounts, inbound requests, trials, and leads
• Manage the full sales cycle, including contract generation and closing deliverables
• Learn and apply proven SaaS sales processes and methodologies
• Work with territory teams and leaders to strategize big deals
• Use Salesforce.com for lead processing and opportunity management
• Prioritize opportunities and apply appropriate resources
• Share best practices via email and phone calls, with approximately 80% of work time spent on customer calls
• Maximize customer lifetime by helping customers unlock product value
• Collaborate with Professional Services consultants, Sales Engineers, Renewal Team, and Marketing

• Fluency in English
• 1+ years of work experience in a customer facing role (Sales, Customer success, Customer Support, etc)
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• A keen business sense to discover and understand customer business objectives and pain points
• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable

• 28 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health Insurance (Employees + Dependents)
• Life Insurance Plan
• Utility Allowance (30 EUR/month, subject to taxation)
• Fitness Plan (800 EUR/year)
• Full-remote & On-demand access to Co-working space