Instructional Designer

• Design and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources
• Manage learning content from concept through development, review, launch, and continuous improvement
• Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives
• Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences
• Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance
• Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives
• Maintain and update existing training programs and learning resources as products, processes, and business needs evolve

• 5–10 years of experience in Instructional Design, Learning Experience Design, Training Content Development, or a similar role
• Hands-on exposure to the U.S. market in developing learning or training content for U.S. audiences
• Strong understanding of instructional design principles, adult learning methodologies, learning objectives, assessments, and learner engagement
• Experience developing e-learning modules, videos, presentations, facilitator-led training, job aids, SOPs, assessments, and other learning materials
• Proficiency with modern instructional design, e-learning, multimedia, LMS, video, or content creation tools
• Ability to use AI thoughtfully to accelerate content creation while maintaining accuracy, quality, learner relevance, and sound judgment
• Ability to collaborate effectively with subject matter experts and cross-functional teams while independently driving projects from concept to completion
• Strong attention to detail, ownership mindset, high integrity, and positive attitude
• Comfortable working in a 100% remote environment and collaborating with teams across India and the U.S.

• Highly inclusive and collaborative culture
• Opportunity to work closely with India-based and US-based teams
• Strong focus on learning, ownership, and growth
• 100% remote working flexibility