Technical Product Manager, Wallet & Card

• Define, alongside engineering, wallet custody and key management models, stablecoin and settlement chains, ledger integration, automated reconciliation design, and infrastructure partners
• Oversee the technical design, management, and maintenance of funding and withdrawal rails
• Ensure integration health, high transaction success rates, optimal settlement timing, and automated reconciliation across active partners
• Drive the health and evolution of the live debit card program, including authorization flows, decline codes, tokenization, digital wallets, disputes, and network rules
• Own card acceptance rates and identify technical levers to improve them
• Collaborate with Fraud on card and funding controls, data pipelines, loss ratios, and false decline rates
• Work directly with engineers on APIs, webhooks, on-chain flows, and real-time authorizations
• Debug production issues, read logs, and query SQL databases to identify technical improvements
• Own card lifecycle flows including issuance, activation, provisioning, freezing, and replacement
• Partner with the Wallet Experience team to present card and funding flows inside WhatsApp and the dashboard
• Collaborate with infrastructure, banking, payment processor, card issuing, and card network vendors
• Establish the pod roadmap and priorities, own the wallet infrastructure/rails roadmap, and co-own the card roadmap
• Communicate progress and impact to leadership while driving core performance metrics

• 5+ years of product management or adjacent experience with a heavy focus on payments infrastructure or card issuing
• Hands-on builder with extreme ownership in a fast-paced, ambiguous environment
• Expertise in funding/payout rails, processors, banking partners, settlement, automated reconciliation, and the underlying economics of each rail
• Proven experience evaluating infrastructure options alongside engineering leadership and making build-versus-partner calls
• Track record owning payment KPIs, including authorization/acceptance rates, fraud loss ratios, funding success rates, and unit cost
• Ability to read API documentation, inspect logs, run SQL queries independently, and design system resilience mechanisms
• Direct experience managing relationships with issuers, processors, card networks, sponsor banks, or web3/fiat infrastructure partners
• Exceptional communication skills to align engineering, fraud, finance, compliance, and executive leadership
• Excellent written and verbal communication skills in English
• Equivalent competencies in the applicable requirements will also be considered
• Nice to have: experience with stablecoin-funded card programs or stablecoin on-ramps and off-ramps
• Nice to have: in-depth card issuing lifecycle knowledge, including authorization, settlement, decline analysis, tokenization, disputes/chargebacks, and network rules
• Nice to have: exposure to digital wallets, blockchain protocols, smart contracts, or non-custodial wallet infrastructure
• Nice to have: experience managing a card network program or sponsor bank relationship
• Nice to have: Spanish language fluency

• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Work model: currently fully remote, with a future transition to a hybrid set up
• Empowering opportunities for growth in a dynamic entrepreneurial environment