Network Support Consultant

• Proactively monitor the technical operations of Akamai's network within the EMEA territory
• Optimize resource utilization to meet customer requirements
• Maintain traffic flow and deliver value for network partners in the geography
• Collaborate with cross-functional teams, network partners, and ISPs to troubleshoot and resolve network and performance issues
• Manage escalations from Service Performance, Network Account Managers, Network Operations, and other groups
• Collaborate with team members and network architects on traffic optimization, enhancements, and improvements
• Maintain a comprehensive understanding of Internet infrastructure across the region

• 2+ years of experience or a Bachelor's degree in a related field
• Experience with application-level protocols and IP security
• Knowledge of DNS, TCP/IP, UDP, HTTP, SSL, BGP, and OSPF
• Comfortable working in a Linux/Unix-like environment
• Action-oriented, with ability to identify areas for innovation and improvement
• CCNP or equivalent experience

• Health, well-being, finances, and life-beyond-work benefits
• Flexible work arrangements through Akamai's FlexBase program: work at home, in an office, or a combination of both