Sales and Business Administrator

• Provide comprehensive administrative support to the sales team
• Prepare, process and manage customer quotations
• Assist with sales enquiries and customer correspondence
• Maintain accurate sales records and customer information
• Support preparation of sales documentation and related paperwork
• Coordinate with sales representatives to process customer requests efficiently
• Track outstanding quotations, orders and administrative actions
• Ensure timely communication between sales teams, customers and suppliers
• Process customer orders and manage purchase orders
• Follow up with suppliers regarding outstanding purchase orders and order updates
• Track orders and maintain accurate records of order progress
• Assist with invoicing administration and supporting documentation
• Verify quotations, purchase orders and invoices
• Identify and resolve administrative discrepancies
• Provide direct administrative support to senior management
• Manage professional email correspondence and inbox organisation
• Assist with calendar management, diary coordination and meeting scheduling
• Prepare business documents, spreadsheets and correspondence
• Follow up on outstanding actions and administrative priorities
• Coordinate communication with internal teams, suppliers and external stakeholders
• Handle confidential business information professionally
• Communicate with suppliers regarding orders, quotations and outstanding documentation
• Assist with supplier account and vendor-programme administration
• Maintain accurate supplier records
• Maintain customer information in the CRM system
• Update sales records, customer interactions and order information
• Organise and maintain electronic filing systems
• Prepare Excel spreadsheets, trackers and administrative reports
• Support day-to-day operational administration
• Independently manage routine sales and business administration within the first 90 days
• Reduce the administrative workload of the sales team so they can focus on revenue-generating activities

• Minimum 3 years of experience in sales administration, order processing, business administration, office administration or executive support
• Demonstrated experience preparing quotations and processing customer orders
• Experience managing purchase orders and following up with suppliers
• Strong proficiency in Microsoft 365, particularly Microsoft Outlook, Microsoft Excel, Microsoft Teams and Microsoft Word
• Confident using CRM systems and maintaining accurate customer records
• Experience providing direct administrative support to a sales team, director or senior management
• Strong organisational skills and excellent attention to detail
• Ability to manage multiple priorities and deadlines
• Excellent written and verbal English communication
• Professional and confident when communicating with customers and suppliers
• Ability to work independently with minimal supervision
• Strong problem-solving skills and a proactive approach to administrative responsibilities
• Comfortable working remotely during UK business hours
• Advantageous: experience within IT distribution, technology reselling or hardware supply
• Advantageous: experience working for a B2B supplier, wholesaler or distribution company
• Advantageous: previous experience supporting a UK-based business
• Advantageous: familiarity with UK business processes, customer service standards or supplier operations
• Advantageous: experience dealing with educational institutions, schools or public-sector procurement
• Advantageous: experience managing high volumes of quotations, purchase orders and invoices
• Advantageous: experience supporting multiple sales representatives or senior executives
• Advantageous: familiarity with supplier or vendor administration processes

• Fully remote work arrangement
• Permanent, full-time employment