Head of GTM Systems, AI

• Build the future of how the company runs by improving its GTM systems and AI operations
• Own the internal AI operating model for GTM, including skills libraries, agent evaluations, cost, adoption, and ROI
• Partner with Data and Enablement on AI operating-model development
• Turn successful AI practices into patterns adopted by other functions
• Own the long-term design of the GTM stack, including CRM, marketing automation, and customer-success tooling
• Decide what to build versus buy
• Identify optimal solutions to business problems and size their cost and feasibility
• Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer-success systems, and web operations
• Set and maintain standards for documentation, testing, and deployment
• Manage vendors end to end, including evaluations, quarterly keep-or-kill reviews, and renewals
• Partner with leaders of Data, Enablement, Security, Finance, and commercial functions
• Drive adoption and change management for new GTM capabilities across distributed teams
• Establish quarterly objectives and maintain routines that keep them visible
• Lead major cross-functional changes from planning through completion
• Own the commercial-stack vendor-renewal cycle
• Co-write quarterly objectives with Performance and Enablement teams
• Ship AI agents that monitor business data and proactively reach people, with business owners and agreed outcome measures
• Create a 12–18 month roadmap for systems infrastructure, ways of working, and the AI portfolio
• Demonstrate commercial capacity reinvested as a result of the team's work
• Agree development paths with each team member
• Establish the team as the company's reference for AI-native operations

• 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, or an adjacent path such as technical product management or consulting where real systems were designed and shipped with a strong AI mandate
• Ability to turn ambiguous business problems into reliable, scalable tooling
• Fluency in modern GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools
• Deep Salesforce fluency is a strong plus
• Experience building with modern AI tooling, including agents, plugins or skills on top of LLMs, connectors to business systems, and agent evaluations
• Ability to define KPIs, run experiments, and use data to prioritize investment and measure impact on pipeline, conversion, efficiency, and revenue
• Strategic alignment and executive communication skills
• Ability to drive change through to adoption
• Ability to thrive in ambiguous, fast-moving environments
• Experience running vendor evaluations end to end
• Ability to set and maintain standards for documentation, testing, and deployment
• Experience coaching senior individual contributors
• Fluent English (US/UK)
• B2 level or equivalent in French
• Enthusiasm for 360Learning's working environment and Convexity Culture

• Package includes base salary, a variable component and equity
• Work From Home stipend
• RTT
• Lunch vouchers
• Medical insurance
• Gym subscription
• 1 month parental leave for the second parent
• Flexible hours
• Full remote work possible anywhere in France
• Six active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
• Executive team representation in each ERG
• Corporate Social Responsibility program and CSR Charter
• Convexity Culture framework and Knowledge Base resources