Lead Consultant – Client Services, Oracle Cloud EPM Planning

• Serve as a subject matter expert for Oracle Cloud EPM Planning
• Manage multiple client workstreams and service priorities concurrently, balancing incidents, service requests, enhancements, recurring activities, and planned initiatives against agreed priorities and service commitments
• Act as a functional expert independently or as part of a team
• Communicate with clients, team members, and stakeholders, keeping them informed about progress, challenges, and changes
• Collaborate with clients to understand business objectives, operational challenges, and Oracle EPM needs
• Assess configurations, usage patterns, recurring issues, and business processes to identify stabilization, automation, optimization, and user-adoption opportunities
• Maintain current knowledge of Oracle Cloud EPM monthly updates and Oracle roadmap developments
• Assess client impact, communicate recommendations, and identify opportunities for optimization and innovation
• Mentor other consultants, contribute to reusable practices, and support client satisfaction and long-term account success

• Bachelor's degree in a relevant field such as Business Administration, Economics, Finance, Engineering, a related field, or equivalent professional experience
• 10+ years of consulting or relevant industry experience
• Significant experience supporting and enhancing Oracle Planning Cloud environments after go-live
• Expert knowledge of Oracle Planning Cloud tools
• Hands-on experience supporting, troubleshooting, configuring, or enhancing Oracle Planning Cloud modules such as Workforce, Capital, Projects, Profitability and Cost Management, or Strategic Modeling
• Experience with Oracle EPM Data Exchange or Data Management, including troubleshooting data and metadata loads, mappings, integrations, validation failures, and recurring load processes
• In-depth knowledge of relevant technologies and systems
• Proficient in English written and verbal communication
• Ability to work independently and manage multiple task assignments
• Ability to prioritize and coordinate concurrent client needs across incidents, requests, recurring operations, and enhancements while maintaining clear ownership, realistic commitments, accurate status, and alignment with service levels
• Ability to translate recurring issues, service trends, Oracle Cloud updates, and industry practices into practical recommendations
• Strong initiative, accuracy, efficiency, and attention to detail
• Professional approach when dealing with internal and external customers
• Ability to maintain a positive attitude under stressful circumstances
• Excellent interpersonal, organizational, presentation, and communication skills

• Equal-opportunity employment consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status