Sessional Ombudsman, Banking and Finance

• Assist with complex and significant banking and finance disputes on a per-engagement basis
• Apply legal expertise, sound judgement, and analysis of complex legal issues
• Work collaboratively with experienced Ombudsmen, lawyers, and industry experts
• Draw on specialist resources, research capability, and dispute resolution frameworks
• Deliver independent, fair, and balanced decisions
• Contribute to meaningful outcomes for consumers, small businesses, and the financial services sector

• Accomplished senior lawyer, former Partner, barrister, executive legal leader, or banking and finance professional
• Deep banking and finance industry expertise
• Sound judgement and a strong track record of achievement
• Experience with banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution
• Ability to navigate complex legal and commercial issues with credibility, pragmatism, and fairness
• Strong communication and influence skills, with empathy
• Ability to balance independence with collaboration
• Commitment to fair, objective outcomes and the highest standards of integrity and impartiality
• Legal qualifications
• Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme, or related environment
• Ability to work in a flexible, per-engagement environment

• Flexible work options
• Thoughtful benefits
• Opportunities to deepen expertise
• Hybrid working arrangements with two days a week in modern offices
• Flexible public holidays
• Gender affirmation leave
• Women’s health leave
• Bonus paid time off over the end-of-year holiday period
• Inclusive and family-friendly workplace support
• Accessibility support during the recruitment process