Billing Technician III – Corporate Benefits

• Manage complex billing processes, ensuring data accuracy and compliance with customized allocations.
• Serve as technical support in resolving critical discrepancies and liaising with clients and insurance carriers.
• Perform detailed billing analyses, identifying and correcting discrepancies.
• Prepare complex customized allocations and validate calculations.
• Coordinate the submission and review of files with clients and insurance carriers.
• Monitor copay waiver processes, ensuring traceability.
• Enter and validate system records and ensure data integrity across platforms (Qbem, Quiver Pro, etc.).
• Enter and validate system records and ensure the integrity of the client’s system data.
• Contribute to the monitoring of productivity and quality indicators.
• Prepare customized payroll files according to client requirements.
• Liaise with clients and insurance carriers to resolve issues.
• Support leadership in implementing improvements and automation.
• Process invoice extensions.
• Negotiate claims and requests with insurance carriers when necessary.
• Train and guide Analyst I and Analyst II team members.
• Ensure compliance with established SLAs and quality standards.

• High school diploma.
• Experience in billing, reconciliation, or complex financial processes.
• Advanced Excel skills (data processing, pivot tables, and complex formulas).
• Solid knowledge of billing and reconciliation systems.
• Strong logical reasoning and analytical skills.
• Ability to prioritize tasks and work under tight deadlines.

• Medical insurance.
• Meal voucher.
• Transportation allowance.
• Life insurance.