O SEU PRÓXIMO CAPÍTULO
Field Trainer
Sobre a vaga
• Deliver engaging product, sales and customer experience training for retail partners, department stores and sales staff
• Coach store teams in their day-to-day work and support the practical application of their learning
• Organize and deliver training sessions, events, classroom training and webinars
• Communicate the brand universe, collections, product USPs and fit expertise
• Support retail teams in improving consultation, customer experience and sales performance
• Build and maintain strong relationships with department stores and retail partners through regular on-site visits
• Work closely with the sales team and exchange feedback and insights from stores
• Collaborate with Product Development and internal stakeholders to translate product knowledge into training
• Creatively develop training modules and materials
• Quickly build comprehensive knowledge of the brands, collections and products
• Act as a brand ambassador for Marie Jo, PrimaDonna and Sarda
• Travel regularly throughout the North Rhine-Westphalia region
• Be part of an international training team focused on collaboration, coaching and knowledge sharing
• Experience in a retail environment, for example as a Store Manager, Assistant Store Manager, Retail Coach, Trainer or in a comparable role
• Experience in coaching, employee development or team leadership is an advantage
• Experience in the fashion, lifestyle or premium retail sector is welcome but not required
• Strong enthusiasm for our brands and a keen understanding of high-quality customer experiences
• Enjoy inspiring, motivating and supporting people in their development
• Excellent communication and presentation skills, with confidence presenting to groups
• Customer-focused approach combined with a commercial mindset
• Excellent organizational skills and the ability to coordinate travel, planning and various stakeholders reliably and efficiently
• Independent, proactive and eager-to-learn approach
• Constructive attitude toward feedback and enthusiasm for sharing knowledge and best practices
• Team spirit, authenticity and a practical, down-to-earth attitude
• Fluency in German and English is required
• Applications and communication for this position will be conducted in English
• Ideally based in the Düsseldorf or Cologne area
• Regular travel throughout North Rhine-Westphalia
• Regular visits to Belgium for training, meetings and collection launches
• A permanent contract with a stable, international, publicly listed fashion company
• A positive corporate culture that encourages initiative, collaboration and new ideas
• An attractive compensation package complemented by additional benefits
• A company car for private use, including a fuel card
• A comprehensive onboarding program and ongoing opportunities for professional development and personal growth
• A varied, autonomous role involving extensive contact with people and our brands
• Flexible working hours with a high degree of responsibility and autonomy
• Home-based working when you are not traveling