Customer Service Advisor, Sales Agent

• Provide inbound first-level support to existing customers
• Provide technical customer assistance
• Offer needs-based product advice and optimize contracts
• Serve as the first point of contact for customer questions about products and services
• Resolve customer inquiries confidently and empathetically
• Build strong customer relationships
• Increase customer satisfaction
• Provide 100% inbound support for the German market on behalf of a major client

• Experience as a customer service advisor in technical support with a sales focus
• Very good German language skills (C1 level)
• Very reliable internet connection via LAN
• A quiet workspace at home
• Flexibility
• Willingness to work weekends, up to twice a month
• Strong sales skills

• Permanent employment contract from day one
• Fair compensation with the opportunity to earn substantial additional bonuses
• Intensive, fully paid on-site training in Alanya
• 100% coverage of travel and accommodation costs for the training
• Support from subject-matter experts, trainers, and coaches
• Premium technology package
• Professional development and career opportunities through our in-house personnel development department
• Working conditions that support a good work-life balance
• Meal allowance and internet allowance
• Private supplementary health insurance
• 100% remote work after training
• Compensatory weekdays off for weekend work