Senior Product Manager

• Own the growth strategy for LabXchange across acquisition, activation, engagement, and retention
• Turn the growth strategy into a prioritised roadmap
• Grow the user base through organic search, marketing, partnerships, and referral loops
• Improve onboarding, content discovery, and return-user paths
• Define growth metrics, build and maintain dashboards, run funnel and cohort analysis, and guide product decisions
• Run experiments, including hypothesis formation, A/B test design, impact sizing, and sharing learnings
• Drive SEO and content discoverability with content and engineering teams
• Manage the core library experience and the organisation and discoverability of learning content
• Manage the development and redesign of the LabXchange platform
• Collaborate with engineering, design, content, marketing, and partners
• Keep stakeholders and funders informed on progress and results
• Manage cross-functional projects, priorities, timelines, dependencies, and expectations
• Announce releases in Slack channels and facilitate stakeholder catchups
• Conduct interviews, surveys, and usability testing with students and educators worldwide
• Manage a multi-timezone team to achieve LabXchange’s growth goals

• 8+ years of relevant experience in product management, with a strong track record in growth
• Proven results growing a digital product's user base and engagement, with measurable results
• Strong data analytics skills
• Hands-on experience running growth tests
• Ability to turn analysis into clear priorities and explain them to technical and non-technical audiences
• Experience working closely with engineering, design, and marketing teams
• Experience running an outsourced engineering team alongside in-house designers and content staff
• Comfortable experimenting with AI tools, especially Claude and Claude Code, and open to testing other emerging tools
• Must be eligible to work in South Africa
• SEO experience, including technical SEO, content strategy, and keyword research (nice to have)
• Experience in education technology, online learning, or science content (nice to have)
• Experience with mission-driven, non-profit, or grant-funded products (nice to have)
• Familiarity with growing products for a global audience, including emerging markets (nice to have)

• Inclusive workplace where individual differences are respected, appreciated, and supported