Staff Site Reliability Engineer

• Architect and implement solutions to maintain “Always On” availability for Visa’s application services
• Automate monitoring, deployment, and incident response processes
• Lead investigations and troubleshooting activities to resolve complex technical issues and prevent future incidents
• Collaborate with global engineering teams to build, support, and deploy application services
• Build and maintain documentation repositories for knowledge transfer
• Participate in on-call rotations, including off-hours, to support business operations
• Automate routine tasks and processes to reduce human errors
• Contribute to tooling for the CI/CD platform, Feature Flags, and integrated developer portal
• Influence architectural decisions and drive innovation across systems processing billions of transactions

• 5+ years of relevant work experience with a Bachelor’s Degree, or at least 2 years of work experience with an Advanced degree, or 0 years of work experience with a PhD, OR 8+ years of relevant work experience
• Experience in Kubernetes and related technologies such as Helm, ArgoCD, and Terraform
• Experience automating complex tasks and processes using Python, Go, and Java
• Experience building and maintaining developer tooling such as CI/CD pipelines
• Experience working with Agile teams
• Experience in fast-paced 24x7 environments
• Experience in distributed systems design and maintenance
• Experience in cloud and system architecture across hybrid platforms (AWS, GCP, Azure)
• Experience in observability and performance optimization techniques
• Experience working as a software developer
• Digital fluency, including ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot)

• Remote position; duties do not need to be performed near a Visa office
• May be required to be present at a Visa office with scheduled notice
• Opportunity to create impact at scale
• Growing skills and professional development through meaningful work