Experienced Team Leader – Sales Project

• Lead, motivate, and develop the team
• Take responsibility for achieving sales targets and key performance indicators (KPIs)
• Regularly analyze team performance and implement appropriate measures
• Conduct coaching sessions, feedback meetings, and employee discussions
• Support employees in addressing customer service and sales challenges
• Monitor quality and ensure compliance with defined processes
• Plan and conduct virtual team meetings
• Identify development potential and foster individual strengths
• Optimize workflows and implement new measures to improve performance

• At least 1 year of experience as a team leader, preferably in a call center environment
• Experience in customer service, ideally in sales
• Results-oriented mindset and strong numerical and analytical skills
• Structured and solution-oriented approach to work
• Strong communication skills and confidence using digital tools
• Experience leading remote teams is a plus
• Full-time position
• Professional experience required

• Permanent employment contract
• Fixed monthly salary plus performance bonus
• 100% remote work
• Premium technology package
• Training and professional development opportunities