Security Technical Account Manager – Middleware

• Serve as a trusted advisor and subject matter expert on Lightwell
• Collaborate with engineering and product teams to resolve technical issues
• Interface between Lightwell customers and engineering teams
• Accelerate software development lifecycles and OS patching with Red Hat Consulting
• Mentor customer teams on security best practices
• Contribute to the Red Hat knowledge base
• Build solution patterns
• Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms
• Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting
• Provide best practices for consuming Lightwell-remediated libraries within customer software development lifecycles alongside Red Hat Consulting
• Develop customer engagement plans and maintain environment documentation
• Respond to support requests
• Partner with engineering, product management, and support teams to debug and resolve technical issues
• Develop solution patterns to guide platform adoption and ensure long-term enterprise success

• 10+ years of experience in software development, security, customer support, engineering, or QA
• Demonstrated track record in a strategic advisory role to senior IT and business executives
• Applied knowledge of agile, scrum, and DevOps methodologies
• Deep understanding of software supply chains and CI/CD
• Advanced expertise in containerized application deployment with OpenShift and Kubernetes
• Advanced expertise in non-containerized deployment with Ansible/AAP
• Familiarity with Docker, Podman, and Git
• Experience with Red Hat Quay, JFrog Artifactory, Sonatype Nexus, or uDeploy
• Hands-on knowledge of Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, or Red Hat Pipelines
• Advanced knowledge of JUnit, pytest, and governance automation checks
• Understanding of semver and the broader Java ecosystem
• Outstanding written and verbal communication skills
• Associate's, Bachelor's degree, or higher in computer science or a technical discipline
• Willingness to travel internationally and to customer locations as required
• Executive presence and communication skills in English
• RHCE, RHCA, or relevant security certification such as CISSP, CCSP, CompTIA Security+, CC, or CEH listed as additional qualifications
• Knowledge of Dutch is strongly preferred
• Passion for open-source software and the Red Hat technology portfolio
• Previous experience as a developer, consultant, or solutions architect

• Flexible work environments, from in-office to office-flex to fully remote, depending on role requirements
• Equal opportunity workplace
• Reasonable accommodations for job applicants with disabilities