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Administrative Staff Member – Administration, 25 hours/week

Sobre a vaga

• Support customers from initial business development through Customer Success on relevant administrative matters
• Prepare quotations based on production specifications and accurate calculations
• Structure quotations so customers can understand the services provided
• Manage liquidity and cash flow
• Handle invoicing and dunning processes
• Manage accounts receivable and accounts payable
• Serve as the administrative link between Sales and Production, while maintaining customer contact
• Manage the administrative onboarding of customers
• Ensure the smooth handover of customers to Production
• Use and further develop documented processes and workflows in the company wiki and video tutorials

• Registered residence in Germany
• Cover letter in German
• Fluent German and English; excellent English and error-free written communication
• Ideally, a solid commercial or business administration qualification; a university degree is not required
• Very good knowledge of the Internet
• Proficiency in Chrome; familiarity with Firefox and Internet Explorer
• Experience with G Suite, preferred over Office 365
• Understanding of balance sheets and profit and loss statements
• Understanding of the difference between trading margin and gross profit
• Ability to quickly validate calculations using the rule of three
• Reliability, a high pace of work, and willingness and ability to learn
• Willingness to question and continuously improve processes
• Long-term willingness to pursue further training and take on additional challenges
• AI-first work ethic and methodology
• Willingness to automate tasks

• 100% remote work
• Regular in-person meetings at least once a year
• Occasional quarterly in-person team meetings, depending on projects
• Four-level professional career development path (E4–E1) after at least one year with the company and two A-level performance evaluations
• Optional training for team leadership starting at professional career development level E3
• Flexible, self-directed working hours
• Company pension scheme (optional)
• Provision of required work equipment, where applicable
• Remote work model with a suitable workspace