Virtual Assistant – Associate Property Manager

• Communicate professionally with residents, vendors, property owners, and internal team members
• Respond to resident questions, concerns, and service requests
• Coordinate maintenance requests, vendor schedules, and property access
• Follow up on open maintenance requests and ensure issues progress toward completion
• Create and update work orders, tasks, notes, and property records
• Support Property Managers with daily portfolio administration
• Assist with move-in and move-out processes
• Support leasing activities, including applicant documentation and administrative follow-up
• Review property-related documentation for completeness and accuracy
• Assist with property inspections and related follow-up
• Monitor outstanding tasks and proactively follow up on incomplete items
• Maintain organized and accurate property records
• Follow company processes and standard operating procedures
• Escalate important resident, maintenance, property, or owner issues when necessary
• Provide additional operational and administrative support as the company grows

• Property management or real estate experience
• Excellent spoken and written English
• Professional email etiquette and confidence communicating over the phone
• Ability to communicate information clearly and accurately
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks, priorities, and deadlines simultaneously
• Comfortable communicating with residents, vendors, clients, and team members
• Able to handle difficult conversations calmly and professionally
• Strong problem-solving skills and sound judgment
• Comfortable following established processes and procedures
• Able to work independently in a remote environment
• Technologically capable and able to learn new software quickly
• Interested in building a long-term career with a growing company
• Application data and resume must be submitted in English

• Work from home
• Payment in dollars per working hour (40-hour week)
• Starting salary between 6$ - 15$ per hour depending on your experience, with room for raises based on performance
• A workplace that values its people
• Professional development opportunities to grow your career
• Supportive team that values your input and achievements
• Referral bonus: $50 once a referred candidate is hired by one of the company's clients