Operations Center Intern

• Assist students, educational institutions, and public agencies
• Update customer records
• Enter internship program data and keep the database up to date
• Direct users to the appropriate Portal pages based on the services requested
• Answer customer questions about products and services
• Provide assistance to and register new customers
• Assist with maintaining the customer database
• Provide technical product information and promotion
• Provide customer support by email, phone, and WhatsApp, answering questions about processes

• Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology degree, Human Resources Management, Advertising and Marketing Communications, or a related field
• Basic knowledge of Microsoft Office and/or G Suite
• Comfortable working with computerized systems
• Strong verbal and written communication skills
• Ability and willingness to perform tasks requiring focus and concentration
• Must have at least one year remaining before graduation and be available for an internship
• Reside in Teresina, PI, or nearby area

• Meal allowance
• Life insurance
• SESC membership
• Home office allowance
• Paid academic break
• 13th internship stipend
• Corporate University, offering courses and development tracks to CIEE employees
• Corporate physical and digital library
• Ongoing feedback from your manager, with opportunities to discuss your career and/or personal life in an open and trusting environment
• Human-centered work culture that respects and values everyone while promoting diversity and inclusion
• Collaborative environment with opportunities to propose ideas and help develop projects and initiatives
• Internal events addressing topics of significant importance to society and promoting knowledge sharing