Inbound Sales Associate

• Establish and maintain relationships with existing and potential clients through outbound and inbound communication
• Promote new products and identify sales opportunities
• Handle renewals and billing requests
• Conduct cross-selling and upselling activities
• Negotiate pricing and handle discount requests according to company policy
• Manage customer issues and complaints
• Prepare sales reports and dashboards tracking KPIs, customer feedback, and market trends
• Collaborate with sales, marketing, and other departments
• Participate in and lead sales-related projects
• Report bugs and suggest process improvements
• Maintain up-to-date product and technical knowledge
• Periodically perform duties outside the main responsibilities to support company goals and development

• Excellent written and verbal communication skills in both Greek and English
• Strong problem-solving abilities
• Solid negotiation and sales skills
• Good understanding of sales performance metrics
• Experience in reporting and data analysis
• IT background or technical aptitude considered a plus
• Product and service knowledge in the field considered an advantage
• Minimum 2 years of experience in a similar role
• Strong teamwork, cooperation, and interpersonal skills
• Excellent time management and organizational abilities
• Self-motivated, proactive, and results-oriented approach

• Fully remote work arrangement
• Diversity and inclusion commitment
• Continuous learning opportunities