Design Team Lead – Ecommerce

• Run the day-to-day work of the Design Team
• Maintain design quality across email and SMS campaigns, ad images, GIFs, short videos, and occasional landing pages
• Review design work and provide specific, actionable feedback
• Diagnose design issues involving hierarchy, contrast, calls to action, image-to-text balance, and mobile performance
• Advise Account Managers on campaign visual requirements and challenge inadequate briefs
• Design directly when workload requires
• Maintain consistent work across client brands, niches, and visual identities
• Distribute, organise, and rebalance the team's weekly workload
• Track team capacity and ensure client account design targets are met
• Act as the first point of contact for blockers
• Run group calls and regular one-to-ones
• Collect and address team suggestions and concerns
• Mentor and onboard designers
• Connect Design with other service teams through workshops, tutorials, and documentation
• Run training and skill-building sessions
• Improve workflows, handoffs, and communication processes
• Maintain team documentation
• Monitor Figma releases and adopt useful capabilities
• Track design and email marketing trends and share relevant developments
• Bring industry best practices to the Service Director and team
• Take on projects delegated by the Service Director
• Report to the Service Director and collaborate with Account Managers and other Hustler Marketing departments

• At least 5 years of experience as a graphic designer, with a minimum of 3 years in email marketing design
• Expert-level Figma skills, including building and working from component libraries
• Working knowledge of the Adobe Creative Suite or Affinity
• Experience producing ad images, animated GIFs, and short video edits
• An established portfolio showing on-brand, effective design work for a range of clients, stores, and niches
• Experience leading, mentoring, or coordinating other designers
• Ability to review design work and give written, specific, actionable feedback
• Ability to distribute and reorganise a team's weekly workload, including at short notice
• Basic understanding of web design and landing pages is a plus
• Experience with Klaviyo or a comparable email marketing platform is a plus
• Comfortable with Slack, Asana, Hubstaff, Google Workspace, and Figma
• Fluent written and spoken English
• Remote work experience, ideally with a team spread across time zones
• Available and responsive Monday to Friday between 3 and 6 PM Barcelona time
• Consistently working 30 to 35 hours per week, or 140 hours per month
• Stable internet connection, laptop or PC, and ability to join video calls
• Exclusivity agreement and 30-day notice period after the first month

• Fixed-rate monthly salary paid in USD
• Contractor status after signing the non-disclosure agreement
• Performance reviews every 9 to 12 months, with the first one after 3 to 6 months
• Remote work arrangement