Pre-Sales Solutions Consultant

• Conduct customer discovery to elicit needs, issues, and pain points
• Create storytelling demonstrations and presentations of Provenir’s offering to address customer challenges and articulate business value
• Develop and maintain demonstration environments tailored to client use cases, including hands-on configuration of Provenir’s platform
• Conduct design and architecture workshops with prospective clients to define solution blueprints
• Contribute to customer RFPs, workshops, and technical validation throughout the sales cycle
• Coordinate appropriate subject matter experts company-wide
• Serve as a subject matter expert in Credit Risk and Fraud Decisioning
• Advise customers on relevant market trends and best practices
• Deliver and support webinars, conferences, and speaking engagements
• Partner with Sales to shape solution strategy, address objections, and progress opportunities
• Collaborate with Professional Services and Data Science to ensure proposed solutions are feasible and aligned with implementation and analytics strategies
• Document customer needs and proposed solutions for transition to Professional Services
• Work with Product Managers to feed customer and market insights into product roadmaps
• Share reusable demos, content, and learnings across the global Presales team

• Minimum of 5 years of experience in financial services, ideally in banking, lending, fintech, consulting, or a software vendor environment
• At least 3 years of experience in decisioning
• Strong domain knowledge in Credit Risk and/or Fraud
• Experience working with banks or lenders on relevant transformation projects
• Ability to collaborate, build trust, and maintain strong relationships with internal and external stakeholders across business, risk, analytics, and technology
• Ability to work independently and perform effectively under pressure
• Strong documentation and communication skills with attention to detail, including writing, editing, and proofreading
• Comfortable with technology, including low-code configuration and demonstration delivery
• Bachelor’s degree in Business, Computer Science, or a related discipline
• Preferred: experience with enterprise decisioning technologies, analytics, AI/ML, and basic understanding of model build, programming, and integration patterns
• Prior software Presales experience preferred but not essential
• Based in Australia
• Some travel required, including occasional international travel

• Comprehensive health and wellness plans
• Paid time off
• Company holidays
• Flexible and remote-friendly opportunities
• Maternity/paternity leave
• Covered business travel expenses in accordance with the Company’s travel policy