Consulting Services Account Specialist

• Lead services sales efforts in assigned accounts
• Develop solutions aligned to customer outcomes
• Coordinate with delivery and sales teams
• Resolve moderately complex service sales issues
• Lead sales activities covering IT infrastructure solutions and technologies, including operating systems, virtualization, middleware, cloud, and PaaS
• Manage sales, customer satisfaction, and partner engagement for assigned accounts and territory
• Develop and maintain relationships with channel partners and key accounts
• Sell Red Hat offerings and services under partnership agreements
• Grow territory through internal partnerships with Field Sales, alliance, and partner programs
• Provide revenue and booking forecasts
• Design and implement technical and business solutions focused on Red Hat OpenShift
• Manage revenue and booking goals, margin, and use targets
• Ensure successful delivery of projects
• Coordinate customer managers managing consultants
• Grow revenue base quarterly
• Manage escalations without supervision
• Assist with negotiating master services agreements and statements of work with customers and Legal

• 3+ years of experience with internal or external sales
• Knowledge of technical or business consulting practices
• Project delivery experience
• Experience with and ability to speak at public conferences and meetups

• Flexible work environments, from in-office, to office-flex, to fully remote, depending on role requirements
• Reasonable accommodations for job applicants with disabilities